Privacy Policy
Last updated: January 2024
1. Introduction
GenTrackr ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and email address
- Account credentials
- Payment information (processed securely through third-party payment processors)
- App URLs and metadata you choose to analyze
Usage Information
We automatically collect certain information about your device and how you interact with our service:
- Device information (browser type, operating system)
- IP address and location data
- Usage patterns and feature interactions
- Performance data and error reports
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our service
- Process your transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and fraud
- Send marketing communications (with your consent)
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who perform services on our behalf
- Analytics Partners: To analyze service usage and improve our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Delete your personal information
- Object to or restrict processing of your information
- Opt-out of marketing communications
- Data portability
7. Cookies
We use cookies and similar tracking technologies to collect and track information about your activity on our service. You can control cookies through your browser settings.
8. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@gentrackr.com
Address: [Your Company Address]